Support chat incident
Incident Report for Holaspirit
Resolved
Hello 👋

We do apologize for this massive inconvenience that has now been corrected.

It seems that the link between Holaspirit and the Support chat was broken in a way that all users were anonymized and inherently put in the same conversation. This had no impact whatsoever on your company data, no data breach was detected.

If you refresh the Holaspirit page, everything will go back to normal, if not the platform will automatically refresh by 3PM European time.

Our team is working as we speak to make sure this doesn't happen again.

Thank you for your patience and understanding. 🙏
The Holaspirit Team
Posted Jul 01, 2022 - 13:00 UTC